Welcome to Lunara Style Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website stylelunaradress.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our contemporary fashion collections are available to customers worldwide, excluding certain remote areas and parts of Asia. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on our site, including designs, text, graphics, logos, and product imagery, is the exclusive property of Lunara Style Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our site lawfully and not to:

  • Engage in fraudulent activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ shopping experience
  • Use our content for commercial purposes without authorization

2. Product Information

2.1 Product Descriptions

We take care to accurately represent our contemporary fashion pieces including dresses, jumpsuits, corsets, bodysuits, and accessories. However, slight variations in color or texture may occur due to monitor settings. Product dimensions are approximate.

2.2 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Special Categories

Certain delicate items are marked as final sale (corsets, bodysuits, jewelry) and cannot be returned unless faulty.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays). Order confirmation does not guarantee availability.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount at the time of purchase.

3.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors. International customers are responsible for any customs fees or import duties.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after dispatch)

4.2 Delivery

Delivery times are estimates. We’re not responsible for delays caused by carriers, customs, or unforeseen circumstances.

4.3 International Orders

Customers outside the U.S. are responsible for all customs fees and import duties. Please ensure your shipping address is accurate—we cannot redirect packages once shipped.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items. To qualify:

  • Items must be unworn, unwashed, with tags attached
  • Original packaging must be included
  • Proof of purchase required

5.2 Return Process

Email [email protected] within 15 days to initiate a return. Include your order number and reason for return. We’ll provide return instructions within 24 hours.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

5.4 Exchanges

We offer exchanges for size/color changes within the same product category, subject to availability. Price differences will be adjusted accordingly.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate personal and payment information. We’re not responsible for delays caused by incorrect information.

6.2 Product Care

Follow all care instructions for your Lunara pieces. Improper care may void return eligibility.

6.3 Compliance with Laws

You’re responsible for complying with all local laws regarding online purchases and imported goods.

7. Limitation of Liability

Lunara Style Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors in product descriptions
  • Delays beyond our reasonable control
  • Minor variations in product color or texture

Our maximum liability for any claim is limited to the purchase price of the item(s) in question.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our site constitutes acceptance of the updated Terms.

10. Contact Information

For questions about these Terms:

Lunara Style Store
1432 River Road
Colorado Springs, CO 80906
United States
Email: [email protected]