Privacy Policy

At Lunara Style Store, we value your privacy as much as you value elegant, contemporary fashion. This Privacy Policy outlines how we collect, use, and protect your personal information—with the same care and sophistication we apply to curating our collection of dresses, jumpsuits, and accessories.

1. Information We Collect

To provide our global clientele with a seamless shopping experience, we collect:

• Personal Details: Name, email address, shipping/billing address, and phone number when you create an account or place an order
• Payment Information: Credit/debit card details (processed securely through PCI-DSS compliant systems) or PayPal account information
• Purchase History: Records of your orders and preferences to personalize your shopping experience
• Device & Browsing Data: IP address, browser type, device information, and pages visited to optimize our website
• Communication Records: Correspondence with our customer care team

2. How We Use Your Information

Your data helps us deliver the sophisticated service our customers expect:

• Process orders and facilitate secure payments (using 256-bit SSL encryption)
• Provide customer support and respond to inquiries
• Improve our website functionality and product offerings
• Send order confirmations, shipping notifications, and service-related communications
• With your consent, share fashion updates and exclusive offers tailored to your style preferences
• Prevent fraud and enhance security measures

3. Data Sharing & Disclosure

We treat your information with the discretion expected by our discerning clientele:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services—all bound by confidentiality agreements
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers or acquisitions, with appropriate privacy protections

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As a global retailer (serving all regions except certain Asian and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your information with the same meticulous attention we apply to our fashion designs:

• Advanced encryption (256-bit SSL) for all transactions
• PCI-DSS compliant payment processing
• Regular security audits and monitoring
• Limited access to personal data within our organization
• We never store complete payment details on our servers

6. Your Rights & Choices

You have control over your personal information:

• Access & Correction: Review and update your account information through our website
• Data Deletion: Request deletion of your personal data, subject to legal retention requirements
• Marketing Preferences: Opt-out of promotional emails at any time using the unsubscribe link
• Cookie Settings: Manage tracking preferences through your browser settings

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality (e.g., shopping cart)
• Analytics Cookies: Help us understand how customers use our site to improve design and navigation
• Preference Cookies: Remember your style selections and account preferences
• Advertising Cookies: Show relevant fashion recommendations (with your consent)

You can control cookies through your browser settings, though this may affect certain website features.

8. Children’s Privacy

Our contemporary fashion collections are intended for adult shoppers. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.